Technician information

OUR TECHNICIANS

We know that great customer experience starts with a knowledgeable, fully licensed, and trained technician.

We know that great customer experience starts with a knowledgeable, fully licensed, and trained technician. Our technicians undergo an extensive training process to be able to become a POLAIR Field Technician. With our over 40 years of combined experience, we offer our customers a familiar and friendly face they can trust with their HVAC system.

We only hire the best of the best and believe in training our staff to create the most elite team possible. At POLAIR, we only accept the top of the class graduates from local technical schools and train them for 15 months before becoming POLAIR Field Technicians.

Our Promise to You

man managing smart thermostat from his mobile phone

You will always know who is coming to your home. We ensure your family’s safety by always reminding customers of their appointment and providing their technician’s information, including a picture and their name. If you have a preferred technician, we do that too! Just let our Customer Service Representative know your preference, and we will note this on your account.

  • Factory-Trained and Fully Licenced
  • Professional and Courteous to Deliver Value and Comfort You
  • Respectful of Your Time
  • Background Checked
  • Drug-Tested